Service and Support
Committed to Our Customers
At Access Elevator & Lifts, Inc. (AEL), we believe service and support are just as important as the quality of our products. We take pride in our superior workmanship, always ensuring every lift and elevator we install is built to last. But our commitment doesn’t end there. We stand by our work and products, providing ongoing support to ensure your equipment operates smoothly and reliably for years to come. Whether you need routine maintenance, prompt repairs, or you simply have a question about your lift or elevator, our team is always available to assist you. Accessibility is essential to your daily life or business operations, and we’re dedicated to providing the support you need to maintain your independence and peace of mind. With AEL, you can rest assured you’re not just getting a product; you’re gaining a trusted partner committed to your long-term satisfaction.
Superior Service and Attentiveness
Exceptional customer service is at the heart of everything we do at AEL. We believe in building lasting relationships with our clients based on transparency, clear communication, and unwavering integrity. When you contact AEL, you won’t get lost in an automated phone system or passed around to different departments. You’ll speak directly with our knowledgeable team, who are passionate about accessibility and are dedicated to providing personalized solutions. We take the time to understand your unique needs, answer your questions thoroughly, and to keep you informed throughout the entire process—from the initial consultation to ongoing maintenance. With AEL, you can expect consistent communication, honest advice, and a commitment to exceeding your expectations.